Clicks & Notes

28 January 2005

Audit Before You Redesign

clickz.com - Audit Before You Redesign

  • audits inventory current strengths and weaknesses, help you to understand where your biggest ROI on a redesign would come from
  • use them to identify problems and suggest high level solutions
  • look at ROI to priorize which solutions to implement

The audit should be both a problem identifier and a mini strategy paper. Whereas a normal development list is based on individual problems, an audit has the advantage of being able to identify symptoms of an overarching problem, then prioritizing the problem as a whole, not just its underlying symptoms.

⇒ Filed under:  by jen @ 12:22 pm

Information Sharing and Knowledge

Two different lists about KM from two different perspectives – useful to look at them side-by-side…

noirExtreme - 5 major dimensions that can characterise information sharing:

  • Individuals —this is about people addressing an audience, talking to each other or reading what others write.
  • Topics —we are interested in specific themes and not others: In am into VoIP and peer-to-peer and not into gardening and pets.
  • Opinions —what it is all about: information, ideas, thoughts expressed, clashing and leading to others.
  • Things —for lack of a better word. Food for thoughts, almost literally: news, articles, events, books, new web sites, new products, etc. Anything one can have an opinion about.
  • Time —the organising principle that makes conversation and evolution possible.

(via EMERGIC.org)

Knowledgeline - Guiding Principles of Knowledge:

  • Knowledge is information in context.
  • Information should be easily shared with and collaborated on by clients
  • Knowledge is: what, how and educational
  • We should learn from our mistakes
  • We should formalize and disseminate the things that work
  • Ease of access and use is part of the value of knowledge
  • Practice group and local/regional boundaries should be removed
  • Knowledge is to share, not to horde for personal use
  • Capture knowledge when it is fresh – know when it is stale
  • Principles should not compromise activity/results
  • Focus should be on supporting the core Business strategies

(via Knowledge Jolt with Jack)

⇒ Filed under:  by jen @ 1:52 am

© Jennifer Vetterli, 2005