Clicks & Notes

31 January 2005

Measuring Conversion Rates

A Day in the Life of a Persuasion Architect - How To Measure Conversion Rates

Every end-goal conversion (Macro-conversion), like a purchase, is composed of Micro-conversion points, like the click-through path in a shopping cart.

Consider:

  • Overall conversion rate: “Total number of actions considered conversion divided by total number of visits.”
  • Scenario conversion rate: “Total number of visitors starting a specific scenario divided by total number who complete it.” Scenarios can be linear or non-linear.
  • Conversion over time: “Use this for situations where conversion is likely to occur over time or multiple visits.”

(via Digital Web)

⇒ Filed under:  by jen @ 12:22 am

© Jennifer Vetterli, 2005